Terms of Service

1. Scope of Services

The Website provides information about Amphium products, including but not limited to performance eyewear, sunglasses, optical frames, and related accessories, as well as brand content, marketing materials, and e-commerce functionality where available.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice.

2. Eligibility and User Representations

You represent and warrant that:

• You are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian;
• You have the legal capacity to enter into a binding agreement;
• All information you provide to us is accurate, complete, and up to date.

3. Account Registration (If Applicable)

Certain features may require account registration. You agree to:

• Maintain the confidentiality of your login credentials;
• Be responsible for all activities conducted under your account;
• Notify us immediately of any unauthorized access or security breach.

We reserve the right to suspend or terminate accounts at our discretion.

4. Orders, Pricing, and Payments

All prices displayed on the Website are subject to change without notice and may be shown in different currencies depending on your location.

We reserve the right to:

• Refuse or cancel any order for any reason, including suspected fraud or errors in pricing or product descriptions;
• Limit quantities purchased per person, household, or order.

Payment processing is handled by secure third-party payment providers. Amphium does not store complete payment card information.

5. Shipping, Returns, and Refunds

Shipping timelines, fees, customs duties, and applicable taxes may vary by destination. Estimated delivery times are not guaranteed.

Returns and refunds are governed by our separate Return & Refund Policy, if available, which is incorporated into these Terms by reference.

6. Product Use Disclaimer

Amphium products are designed for performance and lifestyle use. They are not medical devices unless explicitly stated.

You acknowledge that:

• Product performance may vary depending on usage conditions;
• Amphium is not responsible for damage or injury caused by improper use, modification, or failure to follow care instructions.

7. Intellectual Property Rights

All content on the Website, including but not limited to:

• Text, graphics, images, videos, and audio;
• Product designs, specifications, and technical descriptions;
• Logos, trademarks, trade names, and brand elements;

are owned by or licensed to Amphium and are protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access the Website for personal, non-commercial use only.

8. User-Generated Content (If Applicable)

If you submit content such as reviews, comments, images, or feedback, you grant Amphium a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and distribute such content for marketing and operational purposes.

You represent that any content you submit does not infringe third-party rights.

9. Prohibited Activities

You agree not to:

• Use the Website for unlawful or deceptive purposes;
• Attempt to reverse engineer, scrape, or exploit Website content or systems;
• Upload malware, viruses, or malicious code;
• Interfere with the Website's security or performance.

10. Third-Party Services and Links

The Website may include links to third-party websites, platforms, or services. Amphium does not control and is not responsible for third-party content, terms, or privacy practices.

Your interactions with third parties are solely between you and such parties.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the Website and Services are provided "as is" and "as available," without warranties of any kind, whether express or implied.

We do not guarantee that:

• The Website will be uninterrupted or error-free;
• Content is accurate, complete, or current;
• Any defects will be corrected.

12. Limitation of Liability

To the fullest extent permitted by law, Amphium shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Website or Services.

In no event shall our total liability exceed the amount paid by you (if any) for products purchased through the Website.

13. Indemnification

You agree to indemnify, defend, and hold harmless Amphium and its affiliates from any claims, damages, liabilities, and expenses arising from:

• Your violation of these Terms;
• Your misuse of the Website or products;
• Your infringement of third-party rights.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.

Any disputes shall be submitted to the exclusive jurisdiction of the courts of Singapore.

15. Changes to These Terms

We reserve the right to update these Terms at any time. Updates will be effective upon posting on this page.

16. Contact Information

For questions regarding these Terms, please contact us via the Website's Contact page.

Return & Warranty Policy

Effective Date: January 1, 2026

1. Return Policy

1.1 Return Eligibility

Returns may be requested within 14 days of delivery if:

• The product is unused and in original condition
• Original packaging and accessories are included
• Proof of purchase is provided

1.2 Non-Returnable Items

Unless required by law, we do not accept returns for:

• Used or damaged products
• Final sale or clearance items
• Damage caused by misuse or unauthorized repairs

1.3 Return Process

Contact our customer support team with your order number and reason for return. Returns without authorization may not be accepted.

1.4 Return Shipping

• Defective or incorrect items: return shipping covered by Amphium
• Change-of-mind returns: shipping, duties, and taxes borne by customer

1.5 Refunds

Approved refunds will be issued to the original payment method. Shipping fees and taxes are non-refundable unless required by law.

2. Warranty Policy

2.1 Warranty Coverage

Amphium products are covered by a limited 12-month warranty from the date of delivery.

2.2 Warranty Exclusions

This warranty does not cover:

• Accidental or intentional damage
• Unauthorized modifications or repairs
• Cosmetic wear
• Battery degradation due to normal use

2.3 Warranty Claims

To file a warranty claim, provide proof of purchase and evidence of the defect. We may repair, replace, or refund the product at our discretion.

3. Cross-Border Considerations

International returns and warranty processing times may vary. Local consumer laws may provide additional rights that cannot be waived.

4. Policy Updates

We reserve the right to update this policy at any time. Changes take effect upon posting.